The guest of today prefers less shared surface contact, and wants the flexibility to order food & drink items at their own convenience using their own devices. With digital ordering, customers can view menus, select items, process their orders and pay their check on their mobile device, without involving the staff. Food and beverage items can be delivered to the guest wherever they are on property. Guests have the convenience of mobile ordering from a variety of locations, and the added security that they keep their payment option in hand throughout the process.
The property decides which food and beverage outlets to offer, and which items to sell. Hospitality organizations have the ability to manage inventory, track and receive orders, and most of all, maximize staff efficiency by limiting manual tasks so they can focus on guest service.
Additionally, through solutions like this, properties can update menu options in real-time, and make any changes as needed. Contact between guests and staff members is limited, ordering is streamlined, and speed of service improves dramatically. Many hospitality organizations are experiencing staffing shortages, and contactless payments are one helpful tool to increase staff efficiency and improve service levels. By providing a self-service option for payment, guests can use their own device, scan a QR code, review a digital copy of their bill, add gratuity, and complete their payment using a variety of digital currencies including room or membership charge. Guests experience the flexibility and comfort of interacting with the hotel staff in the way they prefer.
Hotel properties can maximize revenue through mobile-based activity scheduling also. By placing the choice of activities in the hands of the guest, the hotel can increase revenue and provide a more personalized experience for the guest.
We know you and your staff are chomping at the bit to get things moving again. However, is your hotel ready for the onrush of hotel guests that have been locked inside for the past 18 months?
By making it easy for the guest to review activity options like spa services, golf tee times, restaurant reservations or special event tickets, the hotel can help exceed guest expectation and has the potential to maximize these other service options as additional revenue opportunities across the full property.
By providing multiple contactless ordering and cashless payment options, properties have the ability to stand out from their competition and provide advanced service levels to their guests. Having a single easy-to-use platform that can handle all we have been talking about, hotels can dramatically increase revenue just by placing additional service options in the guests’ hands for review, selection and contactless payment.
Hey Hotellier! We are happy to announce that we have started a pilot program just say hello to us and we will reach out to you!